🔏 Privacy Policy
Laiwu Tiantiancai Trading Co., Ltd. (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. It also explains your privacy rights and how the law protects you. By using our services, you agree to the practices described in this policy.
Information we collect: We may collect personal information that you voluntarily provide to us when you register on the site, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, mailing address, phone number, payment details, and order history. We also automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and cookies (see our Cookie Notice below).
How we use your information: We use the information we collect to:
- Process and fulfill your orders, including shipping and returns.
- Communicate with you about your orders, account, or inquiries.
- Improve our website, products, and customer service.
- Send you promotional emails, newsletters, or special offers (only if you have opted in; you may opt out at any time).
- Detect and prevent fraud, and comply with legal obligations.
Sharing your information: We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping carriers, email marketing platforms), as long as they agree to keep your information confidential. We may also disclose your information when required by law, to enforce our site policies, or to protect our or others’ rights, property, or safety.
Your privacy rights: Depending on your location, you may have certain rights regarding your personal information:
- Access and correction: You may request a copy of the personal information we hold about you and ask us to correct any inaccuracies.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-out of marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any email or contacting us at privacy@{{ current_domain }}.
- Cookies: Most browsers allow you to refuse or delete cookies. However, doing so may affect the functionality of our site.
- California privacy rights (CCPA): If you are a California resident, you have the right to request access to and deletion of your personal information, and to opt out of the “sale” of personal information (we do not sell data). To exercise these rights, please contact us at privacy@{{ current_domain }}.
- GDPR rights (for EU/UK visitors): You have the right to access, rectify, erase, restrict processing, object to processing, and data portability. Contact our Data Protection Officer at dpo@{{ current_domain }}.
Data security and retention: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.
Children’s privacy: Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.
Changes to this policy: We may update this Privacy Policy from time to time. The updated version will be indicated by a “Last updated” date and will be effective as soon as it is posted. If we make material changes, we will notify you by email or through a prominent notice on our website.
For any privacy-related questions, concerns, or requests, please contact us at privacy@{{ current_domain }} or use the contact information provided above.