Terms of service

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and Laiwu Tiantiancai Trading Co., Ltd. governing your use of our website, products, and services. By placing an order, creating an account, or browsing our site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using our site on behalf of a business or entity, you represent that you have authority to bind that entity to these Terms.

2. Eligibility

You must be at least 18 years old to use our website and purchase our products. By using our services, you represent and warrant that you are at least 18 years of age. If you are between 13 and 18 years old, you may use our site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. Our website is not intended for children under 13, and we do not knowingly collect information from children under 13.

3. Account Registration

To access certain features of our site, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as needed. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms or provide false information.

4. Products and Orders

Product descriptions: We strive to display our home organization and storage products as accurately as possible. However, we do not warrant that product descriptions, colors, or other content are completely accurate, reliable, or error-free. Slight variations may occur due to monitor settings and manufacturing differences.

Pricing: All prices are listed in United States Dollars (USD) unless otherwise indicated. We reserve the right to modify prices at any time without prior notice. In the event of a pricing error, we will notify you and give you the option to cancel your order or accept the corrected price.

Order acceptance: Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to: product availability, errors in product or pricing information, suspected fraud, or unauthorized or improper use of our site. If we cancel your order after payment has been processed, we will issue a full refund to your original payment method.

Availability: All products are subject to availability. If an item you ordered is out of stock, we will contact you to arrange a backorder, substitute, or cancellation.

5. Payment and Billing

We accept various payment methods as displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the full amount of your order, including applicable taxes and shipping fees. All payments are processed securely through our third-party payment processors. We do not store full credit card numbers on our servers. If a payment is declined, we may cancel your order and notify you.

6. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy, which is incorporated into these Terms by reference. Title and risk of loss pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers, customs, or events beyond our reasonable control.

7. Returns and Refunds

Returns and refunds are governed by our Return Policy, which is incorporated into these Terms by reference. Please review that policy carefully before making a purchase.

8. Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, images, product designs, software, and the arrangement thereof, is the property of Laiwu Tiantiancai Trading Co., Ltd. or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content without our prior written consent. Our name and logo are trademarks of the Company and may not be used without permission.

9. User Conduct

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, overburden, or impair our servers or networks. Prohibited activities include, but are not limited to:

• Attempting to gain unauthorized access to any part of our site or systems;
• Uploading or transmitting viruses, malware, or other harmful code;
• Using bots, scrapers, or automated tools to access or copy content;
• Harassing, threatening, or abusing others;
• Impersonating any person or entity;
• Interfering with the proper functioning of our site.

Violation of these rules may result in immediate termination of your access and legal action.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of such websites. We encourage you to read the terms and privacy policies of any third-party sites you visit.

11. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LAIWU TIANTIANCAI TRADING CO., LTD., ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR PRODUCTS, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF THESE TERMS OR YOUR PURCHASE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY, SO THE ABOVE MAY NOT APPLY TO YOU.

13. Indemnification

You agree to indemnify, defend, and hold harmless Laiwu Tiantiancai Trading Co., Ltd., its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of our website or products; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your infringement of any third-party rights. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses.

14. Termination

We reserve the right to terminate or suspend your access to our website and services, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our site will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, indemnification, and limitations of liability.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or your use of our website shall be resolved exclusively through binding arbitration in Harrisburg, Pennsylvania, in accordance with the rules of the American Arbitration Association. You waive any right to participate in class actions or class-wide arbitrations. Notwithstanding the foregoing, either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property rights. Any claim or cause of action arising out of these Terms must be filed within one year after such claim or cause of action arose, or it shall be forever barred.

16. Modifications to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. The most current version will be posted on this page with the “Last updated” date. It is your responsibility to review these Terms periodically. Your continued use of our website after any changes constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using our site.

17. Entire Agreement

These Terms, together with our Privacy Policy, Return Policy, and Shipping Policy, constitute the entire agreement between you and Laiwu Tiantiancai Trading Co., Ltd. regarding your use of our website and purchase of our products, superseding any prior agreements or understandings.

18. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent.

19. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision shall not constitute a waiver of such right or provision.

20. Contact Information

If you have any questions about these Terms, please contact us at:

Laiwu Tiantiancai Trading Co., Ltd.
US Office: 700 Riverside Drive, Harrisburg, PA 17101
China Office: 100 Meters North of Jinjiang Inn, North Wanfu Road, Laicheng District, Laiwu City, Shandong Province, 271100 China
Phone (US): (814) 637-5868
Email: legal@{{ current_domain }}